Reference

Terms and Conditions That Govern Your Account

These terms set out what you agree to when you open and use an account on 88fbcom. Access to our lobby, wallet functions, and payment rails — including bKash, Nagad, and Rocket — depends on your local law and eligible regions.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessSubject to change with notice
88fbcom Terms and Conditions That Govern Your Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team can help. Queries about wallet transactions — bKash, Nagad, or Rocket — are handled through the same channels. We aim to respond to written queries within one business day.

Live Chat Open the chat widget from any page on 88fbcom to ask about your account terms or a specific transaction in real time.
Email Support Send a written query to our support address for a documented response about terms, account status, or wallet disputes.
Help Centre Our help centre has a dedicated terms section where common account and payment questions are answered with specific policy references.
HOW WE OPERATE

How 88fbcom Handles Your Account Data

We collect only the information needed to verify your identity, process wallet transactions, and keep your account secure. Your bKash, Nagad, or Rocket number is stored in encrypted form and used solely for payment processing and withdrawal verification. We do not sell your data to third parties. You can request a copy of the data we hold on your account by contacting support in writing.

Data Retention

Account and transaction records are kept for the period required by applicable law. You may request deletion of non-essential data by contacting support.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. Never share your OTP or account PIN with anyone, including support staff.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences from your browser settings.

Change Requests

To update your registered wallet number or personal details, submit a written request through live chat or email with your account ID and verification details.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet use to data rights.

Yes, these terms apply to all account holders regardless of city. However, access to specific features depends on your local law and eligible region, not just your location within Bangladesh.

We post a notice on the platform before material changes take effect. Continuing to use your account after that notice means you accept the updated terms. Check this page periodically for the current version.

Your wallet details are retained only for the period required to resolve any pending transactions or disputes. After that, they are handled according to our data retention policy and applicable law.

Contact support via live chat or email with your account ID. We will verify your identity and provide a summary of the personal data we hold within a reasonable timeframe.

The same core terms apply to all wallet transactions. Each payment rail — bKash, Nagad, Rocket — also carries its own provider conditions, which sit alongside ours and do not override them.

If a specific clause conflicts with the law in your jurisdiction, that clause does not apply to you. The rest of the terms remain in force. We recommend checking local regulations if you are unsure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.